Service Manager I

About Insight Pest Solutions:

Our mission is to create a better everyday life for our team and community by being the best service brand. A key part of our success is our Service Manager role. Insight Pest Solutions is the Northwest’s top pest control company. Meet our team and you’ll quickly understand why we are so confident in our claim as the region’s premier pest control solution for our customers. We are proud to be on the Inc. 5000 and PCT Top 100 companies list.

POSITION OVERVIEW:

We only select key individuals to operate as Service Managers and give them authority to make decisions and act in the interest of the mission. We give you the license to do good by our people, our customers and our company. Insight Pest Solutions is seeking an experienced and detail-driven leader and coach to oversee our Yuma location. You will be held accountable for the operations, sales efforts, compliance guidelines and performance standards.

KEY RESPONSIBILITIES FOR SERVICE MANAGERS:

• Retention of our customers

• Staffing the team appropriately with highest quality candidates

• Covering routes and performing services when needed

• Training new technicians as well as continual training of current technicians

• Leading weekly team meetings

• Auditing and submitting timesheets accurately for payroll

• Performing regular ride-alongs with technicians

• Making sure their team has the product they need

• Conducting formal employee reviews twice a year

• Facilitating vehicle maintenance and cleanliness

• Maintaining a healthy culture on the team

• Understanding reports and areas of improvement within their team

• Work closely with Operational leadership

QUALIFICATIONS

• Servant Leadership mindset

• 3-5 years of leadership experience

• Pest control experience preferred

• Clean driving record

• Pass a drug test

• Pass background check

• Time-management skills

Schedule:

• Flexible schedule from Monday through Saturday

• Weekend availability

Work Location:

• Hybrid in person and in the field

Equal Employment Opportunity (EEO) Statement:

Insight Pest Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description is subject to change at any time.