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Title: Service Manager - Imaging

Requirements:

• Bachelor Degree of above, majoring in Medical, Technical Bio-medical, or related field.
• Over 9 years working experience as medical imaging system support products.
• Over 3 years customer management or team management experiencesIntermediate English speaking and writing skills.
• Proficient at Microsoft Office software and internal sales management system, preferably experienced in SAP operation.
• Domicile in Jakarta.

Responsibilities:

• Team management: Build a team of personnel and create a positive team atmosphere. Set up team KPI and management systems to improve the effectiveness of team work.
• Delivery management: Plan and construct a regional MIS (Medical Imaging System) product line service system, develop targeted MIS production line service strategies based on the current situation and differences of regional business, and ensure business delivery and continuous innovation;
• Customer management: Serving Indonesian customer service work, developing customer service strategies, and maintaining KOL relationships
• Operation monitoring: Monitor the management status of some service channels to ensure service efficiency and improve customer satisfaction.
• Communication and coordination: Effectively communicate with internal and external customers and collaborative departments, coordinate resources and promote each other to ensure maximum overall business efficiency.

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