EXDESIS
Service Manager - Streaming, hibrido
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Barcelona, Spain
Work mode:
Hybrid
Published on:
17 August 2026
What they need
Service Manager - Streaming
En Exdesis incorporamos un/a Service Manager para gestionar de extremo a extremo la operación de plataformas digitales vinculadas a eventos deportivos en directo, coordinando equipos de soporte y actuando como principal interlocutor con el cliente.
Requisitos:
Experiencia en Service Management, Service Delivery, Operations o Technical Account Management.
Conocimientos sólidos de ITIL: Incident, Problem, Change y Major Incident Management.
Experiencia con plataformas digitales, media, streaming o cloud.
Conocimientos de AWS, Azure, APIs y tecnologías de streaming.
Experiencia con herramientas como Jira, Confluence, Splunk o ServiceNow.
Capacidad para coordinar equipos L1, L2 y L3 y gestionar incidencias críticas.
Nivel alto de inglés.
Modalidad: Híbrida en Barcelona.
Ofrecemos contrato fijo, beneficios sociales y plan de carrera profesional ajustado al plan estratégico de la organización.
ITIL, AWS, Azure,
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