Service Manger

• Ensure all customers vehicles are completed for delivery at the time promised.
• Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement.
• Monitor job quality through quality control inspections, reports and complaints (PSF/General).
• Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity.
• Submit timely and accurate warranty claims in line with the warranty policies and procedures.
• Organize camps/customer meets to enhance customer satisfaction.
• Ensure that the workshop operation meets the requirements of the local environmental authorities.
• Understand and implement all MSIL warranty policies and procedure manual and other policies.
• Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases.
• Training of the workshop staff as per requirement.

Qualification: Diploma/Degree in Automobile/Mechanical Engineering

Experience: Min 4 years in the same field

Salary: Up to 35000

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Kalamassery, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 4 years (Preferred)

Work Location: In person