Service Navigator

LinkPeople | Mō mātou

E whakapono ana mātou ko ngā tāngata te mea nui o te ao. At LinkPeople we believe that people are the most important thing in the world. This guides us in our work supporting people to find safe, affordable housing and linking into health and social services they need to live well. We work with several key organisations as part of a community-wide approach to end homelessness.

The Benefits | Ngā āhuatanga kei a mātou

• Extra week of Annual Leave after 12 months of employment
• 2 Paid Well-being Days
• Increased Kiwisaver contribution
• Perk & Perk Plus discount app
• HealthNow Payment Card - $250 per year to support Health and Wellbeing for you and your whanau
• Holiday programme assistance

About the role | Mō tēnei tūranga mahi

This role is 40 hours per week, 8.00am to 4.30pm, Monday to Friday based at our Rotorua site.

As a Service Navigator, you will work alongside kiritaki accessing our services, supporting them to connect with the right mental health, wellbeing and social supports to meet their individual needs.

As part of our Health Team, you will build trusted relationships with people and their whānau on their journey toward wellbeing. You will collaborate with housing, health, and social service providers to ensure coordinated support, and use your knowledge and experience to support effective practice within the team.

About You | Mōu

We are looking for someone passionate about supporting individuals and whānau with multiple and complex needs. You will be culturally attuned, guided by a strong sense of social justice, and able to think creatively to improve outcomes and create meaningful opportunities.

You will also bring:

• Experience in the health and social services sectors in particular the NGO and Community Sector.
• An understanding of wellness and recovery principles.
• Strong verbal and written communication skills, along with confidence using the Microsoft Office suite.
• Knowledge of, and demonstrable commitment to, the principles of the Te Tiriti o Waitangi
• A full New Zealand driver's licence
• A current first aid certificate or be willingness to obtain one
• Knowledge of the Housing First philosophy and approach is preferred (but not essential)
• Familiarity with relevant sector standards and legislation

Applications Close | Rā Katinga: 13 September 2026. Please note that this advert may close earlier than the listed date if a suitable candidate is found.

Position Description | Ngā kōrero mō tēnei tūranga: https://www.wisegroup.co.nz/wp-content/uploads/2026/05/LP\_Service-Navigator-2026.pdf

Contact | Whakapā: Shelley Martin, Team Leader on [email protected] if you have any questions.

For further information, visit our website www.linkpeople.co.nz

Note: The Criminal History Check is Exempt from The Clean Slate Act. In other words, the Clean Slate Act does not apply to this position. Please declare any offences (even outside 7 years) in your application.

**All new appointees require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.