Service now administration Professional

Job highlights

• Experience in ServiceNow platform administration with expertise in GRC modules and DevOps code deployment
• Administer and configure ServiceNow, manage integrations, resolve incidents, support audits, and automate operational tasks

Role & responsibilities

Responsibilities:

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks

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