Service Now Developer

Location- Lafayette, LA, Knoxville, TN, Birmingham, AL or Columbia, SC

Required Qualifications to be Successful in this Role: 5+ years of hands on ServiceNow development experience.

• Strong ServiceNow core platform development experience across multiple functional areas.

• Hands-on experience with Incident, Problem and Change Management.

• Strong Service Catalog development experience, including catalog items, workflows, forms, and approvals.

• Experience developing and supporting ServiceNow integrations.

• Strong troubleshooting skills within mature, heavily customized ServiceNow environments.

• Ability to understand layered configurations and determine how multiple customizations interact.

• Experience assessing technical dependencies, regression risk, and downstream production impacts before making changes.

• Ability to troubleshoot complex workflow, catalog, integration, vendor, and platform issues.

• Experience working across multiple ServiceNow functional areas rather than specializing in only one module.

• Strong analytical thinking, attention to detail, and problem-solving skills.

• Strong communication and collaboration across technical and business teams.

• Desired Skillset: Preferred: Now Assist, AI assisted development tools, vendor issue troubleshooting, experience adopting new ServiceNow capabilities, and major platform upgrade/release experience.

• Educational Requirements: Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, or a related technical field.