Service now ITSM Developer

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

TCS is Hiring for Service now ITSM Developer Job role.

Experience Range: - 6 to 10 Years

Job Locations : PAN India

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Technical Competency

• Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications in alignment with approved design plans
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

• ServiceNow Implementation Specialist certification
• ITIL V3/V4 foundation certification
• Java developer certification