Service Now SAM

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Experience Range: 7 – 12 Yrs

Location : Bangalore/Pune

What we are looking for

Must Have

1. ServiceNow SAM / SAM Pro implementation expertise – Hands-on experience in software models, entitlements, normalization, reclamation, and reconciliation to establish accurate compliance positions.

2. Strong software licensing knowledge – Solid understanding of license metrics, contracts, compliance concepts, and audit-readiness practices across major software publishers.

3. ServiceNow scripting and automation capability – Proficiency in JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, Flow Designer, and IntegrationHub for scalable platform automation.

4. Integration and data-source experience – Experience integrating SCCM, Intune, JAMF, Flexera, procurement/ERP systems, and CMDB/ITAM data sources with ServiceNow using REST/SOAP and platform best practices.

5. Reporting, compliance, and optimization focus – Ability to create dashboards, compliance reports, and audit evidence packs while identifying optimization opportunities and cost savings.

Responsibilities:

1 Configure and customize ServiceNow SAM / SAM Pro to support end-to-end software asset lifecycle management and license compliance.

2 Implement and optimize normalization, software models, entitlements, and reconciliation processes to maintain accurate compliance positions.

3 Build and maintain integrations with inventory, discovery, procurement, contract, and CMDB/ITAM systems, including monitoring and error handling.

Minimum Qualification:

• 15 years of full-time education

Interested candidates kindly respond with your updated CV for further discussion

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