Service Now Solution Architect

Senior ServiceNow Solution Architect

• 4-6 Month Contract
• Up to $1,050 per day
• Fully Remote (Australia-wide)

Your new company

Join a leading consultancy delivering large-scale ServiceNow transformation programs for enterprise clients across Australia. You'll play a key role in shaping platform strategy, enterprise architecture and digital transformation outcomes while working with senior executives and technology leaders on highly visible initiatives.

Your new role

As the Senior ServiceNow Solution Architect, you will act as the lead architecture authority across complex ServiceNow engagements, driving architecture strategy, governance and technical excellence from discovery through to delivery.

Your responsibilities will include:

• Defining ServiceNow platform strategy, target architectures and technology roadmaps
• Acting as the trusted advisor to executive stakeholders, steering committees and client leadership teams
• Designing enterprise-scale solutions across ITSM, ITOM, ITAM, HRSD, CSM, SPM, SecOps, Discovery and App Engine
• Leading architecture governance forums, solution reviews and design assurance activities
• Providing direction on platform scalability, performance, security and maintainability
• Defining integration architectures using APIs, middleware and event-driven patterns
• Driving platform modernisation, technical risk management and technical debt reduction
• Supporting the adoption of AI capabilities including Now Assist and AI Agents
• Mentoring architects, developers and technical leads to uplift delivery capability
• Working closely with ServiceNow and partner ecosystems to deliver successful outcomes

What you'll need to succeed

You will be an experienced ServiceNow Architect with a strong consulting background and a proven track record leading enterprise transformation programs.

You will also bring:

• 8+ years of ServiceNow architecture and consulting experience
• Experience leading large-scale multi-product ServiceNow transformation programs
• Strong executive stakeholder engagement and advisory capability
• Experience defining enterprise architecture, governance frameworks and operating models
• Deep knowledge across multiple ServiceNow products including ITSM, ITOM, ITAM, HRSD, CSM, SPM and SecOps
• Strong understanding of integration architecture and enterprise platforms
• Ability to challenge technical decisions and provide hands-on architectural leadership
• Exceptional communication, consulting and presentation skills
• Full Australian working rights

Essential Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• CIS-ITSM
• At least one additional CIS certification (ITOM, HRSD, CSM, SPM or similar)
• ServiceNow Certified Technical Architect (CTA)

Highly Regarded

• Multiple CIS certifications across ServiceNow product suites
• ITIL 4 Foundation or higher
• TOGAF or equivalent architecture certification

What you'll get in return

• Up to $1,050 per day
• 4-6 month initial contract
• 100% remote working
• Opportunity to lead major enterprise ServiceNow transformation programs
• Work with executive stakeholders and industry-leading architects
• Exposure to cutting-edge ServiceNow AI and automation initiatives
• Immediate commencement available

If you're a senior ServiceNow Architect looking to lead complex transformation programs while working remotely, we'd love to hear from you.