Service Operations & Sales Administrator

• Provide administrative and operational support to the Service Station Network.
• Communicate with international Service Stations and partners regarding requests, documentation, renewals and pending issues.
• Follow up on service records, certificates and required registrations in the relevant systems.
• Support the preparation and follow-up of quotations and orders.
• Enter and monitor orders, samples and shipments, coordinating with internal departments when required.
• Communicate with customers and partners, providing information and following up on pending requests/orders.
• Monitor order and inventory issues and coordinate their resolution with the relevant departments.
• Prepare reports, sales analysis and operational reports.
• Maintain and update databases, Excel files and internal trackers.
• Support the Service & Sales team in daily activities and ongoing projects

Skills and Experience:

• University degree, preferably in Business Administration, Sales, Logistics or a related field.
• Previous experience in sales administration, customer service, operations or an international company will be considered an advantage.
• Excellent command of English, both written and spoken.
• Very good knowledge of MS Excel and MS Office.
• Experience with SAP or other ERP systems will be considered an advantage.
• Excellent organizational and communication skills.
• Ability to manage multiple tasks, prioritize workload and meet deadlines.
• Strong attention to detail and follow-up skills.
• Ability to communicate professionally with customers, partners and internal departments.
• Team-oriented mindset with the ability to work independently.