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Service Operations Associate

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Onsite

Service Operations Associate

Truedirectionhi

Service Operations Associate

23 days ago

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Important information


Contract type:

Permanent

Location:

Carolina, WV, USA

Work mode:

Onsite

Published on:

1 October 2026

What they need


Are you organized, dependable, and someone who enjoys keeping details on track?

We're seeking a Service Operations Associate to support day to day client service and coordination activities within a travel focused environment. This role is centered around organization, communication, research, and making sure important details are handled accurately and efficiently.

What You'll Do:
Assist with coordinating client requests and service needs

Organize schedules, records, and important trip information

Research travel related options and resources

Communicate with clients and industry partners

Monitor updates, confirmations, and changes

Help maintain accurate and organized information

Assist with resolving routine questions and requests

Support smooth day to day service operations

What We're Looking For:
Strong organizational and communication skills

Reliable and detail oriented

Professional and friendly approach to client service

Comfortable managing multiple priorities

Able to work independently in a remote environment

Comfortable learning new software and systems

Previous industry experience is not required

What We Provide:
Fully remote work environment

Flexible scheduling

Training and ongoing guidance

Access to industry tools and resources

Opportunities to develop professional experience within the travel industry

Eligibility:
Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.

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