Truedirectionhi
Service Operations Associate
23 days ago
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Important information
Contract type:
Permanent
Location:
Carolina, WV, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Are you organized, dependable, and someone who enjoys keeping details on track?
We're seeking a Service Operations Associate to support day to day client service and coordination activities within a travel focused environment. This role is centered around organization, communication, research, and making sure important details are handled accurately and efficiently.
What You'll Do:
Assist with coordinating client requests and service needs
Organize schedules, records, and important trip information
Research travel related options and resources
Communicate with clients and industry partners
Monitor updates, confirmations, and changes
Help maintain accurate and organized information
Assist with resolving routine questions and requests
Support smooth day to day service operations
What We're Looking For:
Strong organizational and communication skills
Reliable and detail oriented
Professional and friendly approach to client service
Comfortable managing multiple priorities
Able to work independently in a remote environment
Comfortable learning new software and systems
Previous industry experience is not required
What We Provide:
Fully remote work environment
Flexible scheduling
Training and ongoing guidance
Access to industry tools and resources
Opportunities to develop professional experience within the travel industry
Eligibility:
Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.
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