Service Plumbing Technician

Rock Service Pros is hiring an experienced Service Plumbing Technician.

We are based in St. Petersburg, Florida, serving residential and commercial customers throughout Pinellas County.

We’re looking for an experienced service plumber who can diagnose problems, communicate with customers, present repair options, sell work, and complete the job professionally.

ServiceTitan proficiency is required for this position.

What We Offer

• Competitive pay
• Uncapped commission on services sold
• Monthly vehicle allowance
• Fuel card
• Paid time off and earned sick time
• Company-provided iPad and iPhone
• Rotating on-call schedule
• Residential and commercial service work
• Opportunity for advancement as we grow

What You'll Do

• Run residential and commercial plumbing service calls
• Diagnose plumbing problems and recommend solutions
• Repair and replace fixtures, piping, valves, and plumbing components
• Install and service traditional and tankless water heaters
• Diagnose and clear drain issues
• Build and present estimates to customers
• Identify additional repair and replacement opportunities when appropriate
• Complete approved work from start to finish
• Use ServiceTitan daily for estimates, job documentation, photos, notes, materials, customer approvals, and job completion
• Communicate professionally with customers and the office
• Maintain a clean, professional work environment

Requirements

• Experienced service plumber
• ServiceTitan proficiency required
• Must be able to independently navigate and properly document service calls in ServiceTitan
• Strong plumbing diagnostic and troubleshooting skills
• Ability to run service calls independently from diagnosis through completion
• Comfortable presenting estimates and closing work
• Strong customer service and communication skills
• Professional appearance and workmanship
• Reliable transportation
• Must have a valid Florida driver's license
• Backflow certification is a major plus

Join Rock Service Pros

We’re building our service operation throughout Pinellas County and are looking for experienced technicians who take pride in their work, provide excellent customer service, and want to grow with the company.

Pay: $28.00 - $35.00 per hour

Benefits:

• Dental insurance
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person