Service Quality Executive

Job Summary

We are looking for a Service Quality Executive to join a growing HappinessCue team in Chandigarh. The role helps ensure that clients and experts have a smooth experience on HappinessCue.

Responsibilities

• Expert communication
• Profile information
• Verification coordination
• Scheduling
• Booking support
• Session follow-up
• Feedback handling
• Service-quality checks

Requirements

• Attention to detail, dependable follow-through and comfortable communication with different stakeholders are important.
• The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
• The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
• The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.

Qualifications

HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.