Service Receptionist

Company Overview

Our organization has a rich history of growth and community involvement, beginning with a humble start and evolving into one of the leading retail networks in the industry. We are dedicated to fostering a positive, inclusive environment where our team members can thrive and make a meaningful impact.

Overview

We are seeking an energetic and detail-oriented Service Receptionist to join our team. In this vital role, you will be the first point of contact for customers and visitors, ensuring a smooth and welcoming experience. Your organizational skills and friendly demeanor will help maintain efficient office operations and support excellent customer service.

Responsibilities

• Greet customers, visitors, and clients warmly upon arrival, providing exceptional front desk service
• Answer multi-line phone systems promptly, professionally, and courteously, directing calls as needed
• Manage appointment scheduling and coordinate with service technicians to ensure timely customer service
• Handle clerical tasks such as filing, data entry, proofing documents, and maintaining accurate records
• Support office management duties including organizing supplies, managing mail distribution, and maintaining cleanliness of the reception area
• Communicate effectively with clients via phone and in person to address inquiries or direct them appropriately
• Assist with administrative support tasks such as typing correspondence, proofreading documents, and supporting customer support efforts

Experience

• Previous office management or administrative experience preferred, especially in a customer-facing role
• Strong computer skills with proficiency in Microsoft Office (Word, Excel) and general computer literacy
• Excellent phone etiquette with experience handling multi-line phone systems and phone reception duties
• Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
• Bilingual abilities are a plus to better serve diverse clientele
• Experience in clerical tasks such as filing, proofreading, and data entry is highly valued
• Personal assistant or front desk experience that showcases strong customer service skills is advantageous

Join us to be part of a dynamic team committed to delivering outstanding service while building your career in a supportive environment!

Pay: $17.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person