Service Runner

Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!

Willis Automotive Offers:

• A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances
• 401k with company match
• Paid Time Off and 7 paid holidays
• Employee discounts at all locations
• Paid training and development on and off-site
• Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!

Primary Function:

This position is responsible for maintaining visual and cleanliness standards in service customer vehicles and the service and detail departments. This position assists the Technicians with moving vehicles through the service process. Performs all duties within the objectives, standards, and policies of Willis Automotive.

Duties and Responsibilities:

• Washing customer and Willis vehicles
• Operate all vehicles in a safe, professional and courteous manner
• Follow documented procedures to clean vehicles using recommended hand tools
• Assist customers in delivering and fueling vehicles, entry into locked vehicles, etc.
• Maintain cleanliness of Service Drive; clean shop floors for service and detail departments as needed
• Meet and Greet customers on Service Drive
• Assist in checking out and checking of loaner vehicles.
• Keep service drive clear of debris

What we need from you:

• 1 year of customer service experience
• High School Diploma/equivalent preferred
• Valid driver license
• Acceptable driving record per insurance carrier
• Able to work a flexible schedule to meet needs of service and dispatch areas, including occasional Saturdays
• Basic computer skills
• Working knowledge of operating manual and standard transmissions