Service Sales Engineer / Executive

At Schindler, We Elevate...

Service Sales Engineer / Executive

Location: Kuala Lumpur

Job Descriptions:

• Identify, develop and secure new maintenance contract opportunities to expand the customer portfolio.

• Build and maintain strong relationships with building owners, property managers, consultants, and key decision makers.

• Regularly engage customers to identify potential business opportunities and improve customer retention.

• Prepare, present, and negotiate maintenance contract proposals, pricing, and commercial terms to secure new business opportunities.

• Handle customer inquiries, objections, and complaints professionally to secure business opportunities.

• Monitor status and ensure all maintenance contracts that are due to expire are proposed for renewals

• Ensure accurate and up-to-date contract portfolio information is available to support budgeting and forecasting processes.

• Assist in fulfilling reporting and update requirements from the parent company regarding portfolio movements on a timely basis

• Review and ensure maintenance contracts customized to client requirements are commercially and operationally viable.

• Maintain proper documentation and records of contract renewals, portfolio movements, and customer agreements.

Requirements :

• Minimum Bachelor's Degree in Electrical, Electronic, Mechanical Engineering, or a related field.

• Proven track record in achieving and exceeding sales targets.

• Strong commercial acumen with the ability to identify customer needs and translate them into business opportunities.

• Strong communication, negotiation, and relationship management skills.Self-motivated, results-driven, and able to work independently with minimal supervision.

• Willing to travel and conduct frequent customer visits.