Service Sales Rep

What We Expect

• Offer/sign maintenance contracts (including additional services) that fulfil clients’ expectations, according to the standards defined at corporate level, adapted to the local market at prices that assure profitability.
• Take actions to increase TKE’s market share in terms of units under maintenance, by continuously searching for service opportunities in the market.
• Commercially defend the own portfolio assigned and avoid losses, in coordination with the Service Operations department and Branch Manager.
• Prepare, submit and negotiate repair tenders.
• Constantly focus on department KPI’s, assuring that they are in line with the companies policy.
• Regularly visit after-sales clients, keeping a close commercial relationship with them.
• Suggest modernization and repair solutions/developments to improve market share in assigned region.
• Negotiate modernization and repair contracts, prices, delivery times and payment conditions according to the organization’s guidelines.
• Ensure client satisfaction regarding commercial activities.
• Collaborate and coordinate with the Technical department: provide the necessary information for allocating material orders to suppliers.
• Collaborate and coordinate with the Administrative department: facilitate documentation management, invoicing, support in case needed and (only in a first step) money collection activities.
• Comply with TKE’s internal Health & Safety norms and requirements when visiting worksites and in all other work activities.
• Comply with Anti-Trust and Compliance directives of TKE AG.

Furthermore depending on the company’s strategy defined for after-sales business for sales representatives focused on specific market segments, such as:

• 3rd Party Sales Representative: specialised in capturing maintenance contracts and/or modernizations from competitors’ portfolios.
• Special Units Sales Representative: specialised in obtaining maintenance contracts and/or modernizations in special market segments (high speed, special units, representative buildings and/or key clients).

Who we are looking for

• Experience in a similar role requiring technical knowledge
• Strong sales attitude and communication skills
• Fluency in English and in Romanian, both spoken and written
• Experience in Microsoft Office and CRM usage
• Highly motivated, reliable and hardworking

What we offer

• Health & Safety: highest standards and a wide range of health promotion and healthcare activities.
• Collaboration: collegiality is of huge importance – we treat everyone with respect and appreciation.
• Development: training and education programs to help you develop professionally and personally.
• Compensation & benefits: fair working conditions and competitive pay are an important basis for us.
• Diversity: we promote an open and tolerant work culture.
• Work-Life Balance: we guarantee regular working hours to support work-life balance.
• Creative leeway: we offer a work environment in which you can try out new solutions in a no blame culture.
• Sustainability: we act with responsibility and environmental awareness.
• Onboarding: individual and personal support to help you get started in your new job.

Who we are TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Among more than 100 countries it is also represented in Romania where our innovative, efficient and reliable vertical transportation systems have been moving people for more then 30 years now. Beside our new installation activities our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio while colleagues in other positions also work hard to support our core services in a safety-oriented, value-added and teamwork spirit. We’re reshaping the elevator industry and transforming cities into better places to live.

TK Elevator – Technology that keeps the world moving. As a manufacturer of passenger and freight elevators, escalators, moving walkways, passenger boarding bridges as well as stairlifts and platform lifts, you will find us, for example, in the One World Trade Center in New York, in the Financial Center in Shanghai, the Television Tower in Berlin, and in almost every airport. With more than 50,000 employees and customers in more than 100 countries we change the everyday life of people around the world.

TKE – move beyond

Contact To apply, please, send your CV including your salary expectations to the following address: TKE_Recruitment_Eastern_[email protected]