Service Scheduler

Ray Laethem is looking to hire a full time service scheduler. At Ray Laethem dealership we are committed to delivering top tier customer service and automotive expertise. We're currently seeking a friendly, organized, and detail oriented Service Scheduler to join our team and be the first point of contact for our valued customers.

COMPANY OVERVIEW:

• Automotive dealership presence in the Motor City for over 40 years and growing
• Community Focused and committed to excellence

JOB RESPONSIBILITIES:

• Greet customers in a professional and welcoming manner
• Answer all incoming service related phone calls
• Schedule service appointments efficiently and accurately
• Cash out customers for both sales and service transactions
• Reconcile the daily cash drawer
• File and scan service documents promptly

JOB QUALIFICATIONS:

• Computer Literate to use basic software and scheduling tools
• Valid Driver's License
• Strong Communication and Customer Service Skills
• Ability to multitask and stay organized in a fast paced environment
• Previous experience in an automotive or customer facing roles is a plus
• Familiarity with dealership management systems and DMS systems is a plus

JOB PERKS:

• Excellent Medical, Dental, Vision, and Disability Insurance
• 401K
• Paid Holidays
• PTO time that increases with years of service
• Room For Advancement Within Our Company

EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES:

• CUSTOMER SERVICE ABOVE ALL ELSE
• PRIDE IN OUR TEAM
• DRIVEN TO BE THE BEST