Service Scheduler

Service Scheduler

Lidcombe | Permanent Full Time | On-site Parking
Are you an experienced Service Scheduler or Service Coordinator with a background in the fire services industry?

Join an established national building services organisation where you'll coordinate technicians across planned maintenance, routine testing, reactive call-outs and breakdowns within a busy fire services team.

Previous fire industry experience is essential for this opportunity.
What you'll be doing
You'll take ownership of the day-to-day coordination of service works, including:

• Schedule technicians across planned maintenance, routine testing and reactive call-outs
• Coordinate urgent breakdowns and adjust schedules as priorities change
• Liaise with customers and technicians regarding bookings, attendance and job progress
• Raise and close jobs, purchase orders and organise required parts and materials
• Support timesheets, monthly invoicing and accurate service documentation

What we're looking for:

• Previous experience as a Service Scheduler, Service Coordinator or Maintenance Coordinator
• Previous experience within the fire protection or fire services industry
• Experience coordinating field technicians within a service and maintenance environment
• Strong organisation skills and confidence managing competing priorities
• Experience using an ERP, scheduling or job management system
• Strong Microsoft Office skills, including Excel
• Excellent customer service and communication skills

Knowledge of AS1851 or the AFSS process would be highly regarded, while experience using Uptick or Pronto would also be advantageous.

Full Australian working rights are required.
Why consider this opportunity?
You'll be joining an established national building services organisation with the stability and resources of a large group, while working within a hands-on service team.
The opportunity includes:

• Genuine career development and ongoing training
• Support from an established management team
• Exposure to a large national building services operation
• On-site undercover parking
• Convenient Lidcombe-area location
• Long-term opportunity to develop across the wider group

About the business
Our client is an established national building services organisation with a strong presence across Australia.

Due to continued growth within their fire services division, they're looking to add an experienced Service Scheduler to their team.

You'll be joining a stable, well-established organisation offering ongoing training, supportive management and genuine opportunities for long-term career development.

If you're an experienced Service Scheduler or Service Coordinator with fire industry experience, apply now for a confidential discussion.

Not quite the right role? If your scheduling or service coordination experience is within HVAC, electrical or technical maintenance, I'd still love to hear from you.

I'm currently recruiting several Service Coordinator opportunities across Sydney.

Please send your resume directly to [email protected]