Service Support

Ready to take your mechanical career to the next level? We’re looking for a Service Support Technician to join our team, supporting a range of industrial and marine engine applications across Australia.

 This is a great opportunity for a qualified mechanic or technician who wants to move into a more technical problem-solving role while staying connected to the tools. You’ll work closely with our workshop, dealer network, and customers – helping diagnose issues, provide technical advice, and keep engines performing at their best.

 You’ll be based in Melbourne, with some local and interstate travel when required.

• Provide technical support to internal teams, dealers and customers
• Diagnosing, testing, and programming electronic and common rail diesel engines
• Carry out warranty diagnosis and assisting with claim investigations
• Inspect engine installations to make sure they meet OEM standards
• Helping with technical training and project support when needed

What We’re Looking For

• Experience with common rail diesel engines
• Confident in fault finding, electronic diagnostics and reprogramming
• Background in warranty diagnosis and reporting
• Solid understanding of engine installation standards
• Proficient with Microsoft programs and basic reporting
• Customer-focused with good communication skills
• A self-starter who can plan and work well as part of a team
• Reliable, safety conscious, and takes pride in their work

Bonus Points

• Experience in the marine industry will be viewed favorably

 This role suits someone who enjoys solving technical problems, talking engines, and being part of a supportive team that values initiative and hands-on know-how.

 If that sounds like you, hit apply now and take the next step in your trade career.