Service Support Executive (5 Days)

Our client is a well-established regional solutions provider serving the scientific, healthcare, laboratory, and medical sectors. They are seeking a highly organized and customer-focused Service Support Executive to support the daily operations of their Service Team.

This role plays a critical part in ensuring smooth coordination of maintenance schedules, service requests, equipment installations, and customer support activities.

📍 Henderson Road, Singapore
🕒 Monday to Friday | 8:30 AM – 5:30 PM

What You'll Be Doing

• Prepare service quotations, contracts, and related documentation
• Coordinate preventive maintenance schedules and service appointments
• Manage breakdown calls and service requests efficiently
• Follow up on outstanding service jobs to ensure timely completion
• Maintain and update service records, databases, and reports
• Liaise with customers, service engineers, vendors, and overseas principals
• Support spare parts ordering, inventory monitoring, and warranty administration
• Generate reports and documentation using Microsoft Office applications
• Assist in service operations through SAP, SAGE, or other ERP systems
• Collaborate with internal departments to support operational objectives and customer satisfaction

What We're Looking For

• Diploma in Business, Science, Engineering, Supply Chain, or a related discipline
• Minimum 3 years of experience in service coordination, customer support, administration, or operational support
• Experience in scientific, laboratory, medical equipment, healthcare, or technical service environments will be advantageous
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint
• Experience using SAP, SAGE, or other ERP systems is preferred
• Strong communication and interpersonal skills
• Able to work independently while being an effective team player

📩 Interested? Apply now or reach out for a confidential discussion.

Ng Siew Thien
JAC Recruitment Pte. Ltd.
EA Licence No. 90C3026 | EA Reg. No. R22107842