Service Support Executive

Position description: #Handle inward of faulty materials received from SI, Farmers, and Service Engineers (SE).

Maintain accurate records of all inward and outward materials in the system/register.

Plan and execute the dispatch of modules and motor pumps as per service requirements.

Coordinate the dispatch of faulty materials to OEMs for repair and track the status.

Ensure timely receipt and verification of repaired/replacement materials from OEMs.

Prepare and manage SI FOC (Free of Cost) material documentation.

Execute Service Engineers material plans and ensure proper reservation of stock.

Share inward slips and dispatch plans with the stores team via email.

Maintain proper documentation and inventory control to avoid discrepancies.

Ensure adherence to SOPs and company policies in all store operations.#

Primary Responsibilities: #Handle inward of faulty materials received from SI, Farmers, and Service Engineers (SE).

Maintain accurate records of all inward and outward materials in the system/register.

Plan and execute dispatch of modules and motor pumps as per service requirements.

Coordinate dispatch of faulty materials to OEMs for repair and track status.

Ensure timely receipt and verification of repaired/replacement materials from OEMs.

Prepare and manage SI FOC (Free of Cost) material documentation.

Execute Service Engineers material plans and ensure proper reservation of stock.

Share inward slips and dispatch plans with the stores team via email.

Maintain proper documentation and inventory control to avoid discrepancies.

Ensure adherence to SOPs and company policies in all store operations.#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

• Reporting Designation: #Reporting Designation#

• Reporting Department: #Ecotron Service(ETSERVICE)#

Educational qualifications preferred

• Graduate / Diploma in any relevant field

• 35 years of experience in store, warehouse, or service support roles

• Good knowledge of inventory management and documentation

• Basic computer skills (MS Excel, Email communication)

• Working knowledge of SAP (Material Management / Inventory Module preferred)

• Strong coordination and organizational skills

• Attention to detail and accuracy in record-keeping

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required work experience

• Industry: #Industry#

• Role: #Role#

• Years of experience: #3 to 5 years#

Key Performance Indicators: #Key Performance Indicators#

Required Competencies: #Required Competencies#

Required Knowledge: #Required Knowledge#

Required Skills: #Required Skills#

Required abilities

• Physical: #Physical#

• Other: #Other#

Work Environment Details: #Work Environment Details#

Specific requirements

• Travel: #Travel#

• Vehicle: #Vehicle#

• Work Permit: #Work Permit#

Other details

• Pay Rate: #18000 to 30000#

• Contract Types: #Contract Types#

• Time Constraints: #Time Constraints#

• Compliance Related: #Compliance Related#

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.