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Service Support Operative

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Onsite

Service Support Operative

Rentokil Initial Group

Service Support Operative

11 days ago

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Important information


Contract type:

Permanent

Location:

Birmingham, UK

Work mode:

Onsite

Published on:

15 October 2026

What they need


Initial Washroom Hygiene Warehouse/Service Support Operative

Join Our Team and Make a Difference!

We are currently seeking a Warehouse/ Service Support Operative to join our dedicated team at the Birmingham branch. If you thrive in a fast-paced environment and enjoy supporting your colleagues, this could be the perfect opportunity for you!

Why Join Rentokil Initial?

  • Competitive Salary Package: Start with a basic salary of £26,655 per annum
  • Expected OTE: £27,500 per annum, with bonus and commission schemes available.
  • Benefits: Uniform & RI rewards
  • Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
  • Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.
  • Industry-Leading Training: Receive top-notch training to support our customers’ needs.

The Warehouse/Service Support Operative Role

In this role, you will support the Service Manager to ensure the service in our Warehouse runs smoothly. Based in the Birmingham branch, you will be working with your colleagues to create an efficient and safe environment throughout the facility. Key responsibilities include:

  • Preparing customer stocks for route delivery
  • Assisting our drivers with loading and unloading of vehicles
  • Covering Service Driver routes when required
  • Working closely with drivers and management to ensure customer stocks are prepared for delivery
  • Completing daily tasks such as packing, sorting and segregation of mats, rolls, sanitary bins, nappy bins and other customer stocks
  • Organising work area to ensure that the service Centre is efficient and effective
  • Focusing on meeting customer service expectations

Requirements

Warehouse/Service Support Operative Requirements:

  • Full UK driving licence held for more than two years, with no more than six penalty points.
  • Previous experience working within a warehouse or logistics environment
  • Organised, self-motivated and reliable
  • Demonstrate clear and confident communication skills with customers and colleagues.
  • Ability to use own initiative and have a positive ‘can do’ attitude
  • You may be required to pass a DBS check depending on the role you have applied for

Benefits

Warehouse/Service Support Operative Benefits:

  • Additional opportunities to earn more with regular bonus and commission schemes.
  • Opportunity to contribute to a Private Healthcare scheme.
  • Enrolment in our company pension scheme.
  • Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
  • Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
  • Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
  • Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
  • Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
  • Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.

Be Yourself in Your Application!

At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Our Social Links

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Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here

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