Service Technician Apprentice

Description & Requirements Job Description We are in search of a Service Technician Apprentice in our Packaging Division to join our growing team. The Service Technician Apprentice role is an entry-level technician position that will apply basic electrical and mechanical knowledge to test, diagnose, maintain, and repair packaging machinery. The Technician Apprentice will assist senior technicians with equipment installations and/or repairs.

Responsibilities Include:

• Diagnose, identify, and troubleshoot industrial packaging equipment
• Assist with equipment installation, maintenance, and repair work
• Provide service reports, service and parts quotes, tech stock inventory reports, and expense reports to the Service Manager for all activities, and complete them promptly
• Properly document, label, and return all defective parts resulting from repairs
• Comply with all safety policies, practices, and procedures
• Work as a member of the local and national teams to provide efficient service to all accounts
• Read electrical and mechanical schematics and other documentation to prepare for assigned service calls, installations, and customer training
• Supply and maintain your own tools and test equipment, ensuring appropriate calibration and that all tools and car stock parts are kept safe and secure

Travel Requirements: Must be willing to travel and work out of town up to 75% of the time

The Ideal Candidate Will Have:

• Associate degree or higher from a vocational school or college, with a focus in mechanical or electrical fields
• 2+ years of recent, relevant experience in industrial maintenance
• Strong time management skills
• Excellent written and oral communication skills
• Ability to work and think independently
• Ability to successfully complete and pass all factory certification courses required by the Field Service Training Program
• Proficiency with computers and smartphones, including Microsoft Excel and Outlook

Physical Requirements: Ability to regularly lift and carry a toolbox weighing up to 50 lbs.

Driving Requirements: Valid driver's license and safe driving history required. Ability to obtain and maintain forklift and aerial lift operator certifications.

Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About Imperial Brady: Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, foodservice, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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