Service Technician (Cabinets)

As a Cabinet Service Technician, you play a key role in delivering an exceptional customer experience to our clients. Working closely with our cabinet installation teams, you will support a wide range of projects—from small renovations to high-end custom homes—ensuring quality standards are met and customer expectations are exceeded.

In this role, you will be responsible for addressing customer concerns, performing on-site repairs and adjustments, and providing hands-on support to ensure a seamless final result. Your work will directly impact customer satisfaction and the overall quality of our finished product.

This position requires strong technical knowledge of cabinet installation and industry standards, along with a professional and customer-focused approach. You will regularly interact with clients on-site and represent Potvin with confidence and care.

A valid driver’s license and access to a vehicle are required. This role is based out of our Rockland office, with regular travel to job sites.

What You’ll Be Doing

• Perform cabinet installation-related tasks, including on-site repairs and adjustments
• Meet with customers to assess and resolve deficiencies
• Address client concerns promptly and ensure a high level of customer satisfaction
• Maintain clear and effective communication with customers and internal teams
• Ensure work is completed in line with project schedules and deadlines

What You Bring

• Valid driver’s license
• Strong skills in woodworking and wood finishing techniques
• Proven experience in cabinet installation
• Knowledge of cabinet fabrication standards and industry practices
• Basic electrical and mechanical knowledge
• Familiarity with Tarion requirements and procedures
• Proficiency with basic computer applications (Word, Outlook, Excel)
• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication, interpersonal, and problem-solving skills
• Bilingualism (English and French) is an asset

Our Customers Deserve

A technician who:

• Takes pride in their work and delivers quality results every time
• Treats customers’ homes with care and respect
• Communicates clearly and professionally
• Follows through and ensures issues are resolved properly
• Represents Potvin with integrity on every job
• Shows up prepared, organized, and ready to do great work

Why Join Potvin Construction?

At Potvin Construction, we take pride in our commitment to excellence, integrity, and collaboration. Our reputation for quality craftsmanship is built on the contributions of passionate team members who value continuous improvement and customer satisfaction.

We foster a supportive and innovative work culture where every employee is encouraged to contribute ideas and take initiative. Our dedication to professional development, employee well-being, and community involvement makes Potvin Construction a great place to grow your career.

Core Values:

· Customer Service

· Loyalty

· Positive Attitude

· Continuous Improvement

· Integrity

What We Offer

· A fair, experience-based salary aligned with the role and responsibilities with a salary range between $50,000 and $70,000.

· Comprehensive benefits package effective on your first day.

· Paid time off.

· Employee discounts with local businesses.

· Opportunities for training, growth, and advancement.

We are beginning interviews shortly—don’t miss this opportunity to build your future with Potvin Construction. Apply today!

This is a posting for active open positions on the team that we are actively seeking to fill.

We do not use AI to evaluate candidates.

Potvin Construction values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Potvin Construction will provide accommodation, accessible formats, and communication support for the interview upon request, and we will work with you to meet your accessibility needs.

Job Types: Full-time, Permanent

Pay: $27.00-$35.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off

Ability to commute/relocate:

• Rockland, ON K4K 1J8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Please explain how you would approach a customer who is requesting that you fix two cabinets in her kitchen that are not on your work order.
• Please confirm that you have all the carpentry tools required to be able to install cabinets or trim and for various repairs that our clients may require.

Experience:

• Carpentry: 3 years (preferred)

Work Location: In person