Service Technician (Carpenter)

Overview The Service Technician will perform service and warranty work on our Stanek Windows and Patio Enclosures products. In a typical day our Service Technicians will perform 4-8 service calls.

Responsibilities

• Locates and loads all materials on truck
• Maintains cleanliness/orderliness of truck, truck bed, truck boxes, job site, and shop area as well as loading and unloading jobs each day
• Acquire and improve skills in customer contact, job criteria, layout, cutting and improvising, measure, etc.
• Responsible for driving company vehicle
• Other duties may be assigned

Qualifications Must have at least five years of related and transferable experience in carpentry, roofing, siding, gutters, windows, doors, and/or sunrooms. Must be able to use various hand and power tools, read a tape measure, and perform simple mathematics.

Performance Expectations

• Post Installation customer service survey, top score 90% or better
• Online reviews, 30% of jobs serviced
• Product offerings at the time of service for add on sales
• Job labor budgets within company guidelines

GDI is an Equal Employment Opportunity Employer

#INDGDI