Service Technician

About the role

BeA Australia Pty Ltd is seeking a skilled and dedicated Service Technician to join our team at our Huntingwood, NSW facility. This is a full-time position that plays a crucial role in maintaining and servicing our equipment, ensuring optimal performance and customer satisfaction. As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining various mechanical and pneumatic systems, contributing directly to the reliability and success of our operations and customer relationships.

Key responsibilities

• Diagnose and troubleshoot equipment faults using technical knowledge and diagnostic tools
• Perform routine maintenance and servicing on machinery and equipment to prevent breakdowns
• Repair and replace faulty components, parts and systems in accordance with manufacturer specifications
• Conduct inspections and testing to ensure equipment operates safely and efficiently
• Document all service work completed, including time spent, parts used and findings in CRM system
• Liaise with customers if needed to explain issues, repairs undertaken and provide advice on equipment care
• Maintain service workshop and ensure tools and equipment are properly maintained and organised
• Follow health and safety procedures and comply with all relevant regulations and standards
• Assist in training and mentoring where required in a technical aspect of BeA tools

What we're looking for

• Proven experience working as a service technician or in a similar technical maintenance role
• Knowledge of mechanical and pneumatic systems, diagnostics and repair techniques
• Proficiency in using diagnostic tools, equipment and hand tools
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and the ability to interact professionally with customers
• A valid driver's licence and willingness to travel to customer sites as required
• Physical fitness and ability to work in varied conditions and environments
• High standards of safety awareness and commitment to workplace compliance
• Preferred: experience with specific equipment types relevant to our industry or previous customer service experience, all industries and experience will be considered.

About us

BeA Australia Pty Ltd is a leading provider of innovative solutions in the trades and manufacturing sector. We are committed to delivering exceptional quality and reliability to our customers through skilled workmanship and technical expertise. Our team is dedicated to maintaining the highest standards of service and integrity in everything we do. We pride ourselves on fostering a supportive workplace culture where our employees can develop their skills, build rewarding careers and contribute to the success of the business.

What we offer

• Competitive salary package commensurate with experience
• Full-time permanent employment with job security
• Opportunities for professional development and further training
• A supportive and collaborative team environment
• Access to modern tools and diagnostic equipment
• Clear career progression pathways within the organisation

Apply now

If you meet the above requirements and are interested in joining BeA Australia Pty Ltd as a Service Technician, please submit your resume, cover letter and relevant CV to our recruitment team. We look forward to hearing from you.