Service Technician

About Us!

Operating throughout Australia, Alpha Lifecare is a leading supplier of healthcare and rehabilitation equipment. We provide solutions, dynamic design, and equipment solutions for patient care in acute care, aged care and the community.

Our mission is to make lives better by caring further - helping more people, more often.

Client focus, Excellence, Energy, Respect & Trust underpins everything we do. Our culture is open and collaborative: working in dynamic teams we inspire and challenge each other to achieve pioneering outcomes and service excellence to our clients.

About the role

We have an exciting opportunity for a Service Technicianto join our Service team based in Arndell Park on a permanent full-time basis.

In this role, you will be responsible for providing excellent customer service and administrative support to the service team to ensure effective and efficient department functioning.

Key Responsibilities:

• Travel across suburbs to assist clients with their specific needs.
• Respond promptly and professionally to client requests.
• Perform repairs within training, skill base, and capability.
• Provide exceptional service and uphold quality standards.
• Conduct scheduled maintenance and emergency repairs, including ordering spare parts and accessories.
• Coordinate with the purchasing department for necessary components.
• Collaborate with internal teams to ensure efficient service delivery.
• Take full ownership of assigned tasks and see them through to completion.
• Maintain professionalism and integrity at all times.

Skills/Experience Required

• Sound mechanical aptitude
• Customer-centric and people-focused approach.
• Excellent written and verbal communication skills.
• Strong time management and organisational skills.
• Ability to work independently and in a team environment.
• Good time management and organisational skills.
• Proactive and good problem-solving ability.
• Sound Computer Literacy (CRM and Microsoft Office Suite).Willingness to learn and a can-do attitude!

Join Us!

This is a fantastic opportunity for a driven individual to join an established business and to play an important role in its development. You’ll be joining a diverse team who thrive when working collaboratively, share the brands ethos and are passionate about what they do.

We offer a competitive salary package, incentives, a variety of reward and recognition programs, and professional development opportunities to support you on your journey with us!

In this role, you will also be provided with tools of the trade, including a company mobile phone and a company vehicle to assist you in your role.

If this sounds like you, then look no further and Apply Now!