Service Technician

About the role

Independent Air Flow Services is seeking a skilled Service Technician to join our team in Sydney, NSW. This is a full-time position that plays a crucial role in delivering high-quality maintenance, repair, and installation services to our valued clients. As a Service Technician, you will be the face of our company, providing expert technical support and ensuring customer satisfaction through professional workmanship and reliability. This role is essential to maintaining our reputation for excellence in the trades and services sector.

Key responsibilities

• Perform routine maintenance, repairs, and installations of air flow systems and related equipment at client sites
• Diagnose technical faults and troubleshoot problems using appropriate testing equipment and diagnostic tools
• Follow safety protocols and industry standards to ensure all work is completed to the highest quality
• Provide clear explanations to clients regarding work completed, maintenance requirements, and recommended upgrades
• Maintain accurate records of all service calls, repairs, and parts used
• Travel to client locations throughout the Sydney area to complete service appointments
• Respond to emergency service calls and provide prompt technical support when required
• Keep work vehicles clean, organised, and properly stocked with necessary tools and materials
• Collaborate with the team to ensure efficient scheduling and resource allocation

What we're looking for

• Proven experience working as a technician in the trades and services industry, preferably in HVAC, air flow systems, or related mechanical fields
• Strong technical knowledge and problem-solving abilities with the capacity to work both independently and as part of a team
• Proficiency in using diagnostic equipment, hand tools, and power tools safely and effectively
• Excellent customer service skills with the ability to communicate technical information clearly to non-technical clients
• Current valid driving licence and reliable transport for travelling between appointments
• Relevant qualifications or certifications in refrigeration, mechanical services, or air conditioning (desirable)
• Physical fitness and ability to work at heights or in confined spaces when required
• Attention to detail and a commitment to maintaining high safety and quality standards
• Reliability, punctuality, and a professional approach to all client interactions

What we offer

At Independent Air Flow Services, we value our employees and are committed to providing a rewarding work environment. We offer competitive remuneration commensurate with experience, ongoing professional development opportunities to enhance your technical skills, and a supportive team culture where your expertise is recognised and appreciated. We provide all necessary tools and equipment for your role, a well-maintained vehicle for service appointments, and flexible scheduling where possible. We also prioritise your health and safety through comprehensive training and adherence to industry best practices. Join us and become part of a company that invests in its people.

About us

Independent Air Flow Services is a respected provider of air flow system solutions and services in Sydney. We pride ourselves on delivering reliable, professional technical services to residential and commercial clients throughout the region. With a commitment to quality workmanship, customer satisfaction, and industry excellence, we have built a reputation as a trusted partner for all air flow system needs. Our team is dedicated to staying current with industry advancements and providing innovative solutions that meet our clients' requirements. We believe in creating a supportive workplace where our technicians can grow their skills and take pride in their work.

If you are a skilled and enthusiastic Service Technician looking for a rewarding opportunity with a reputable company, we would love to hear from you. Apply now to join the Independent Air Flow Services team.