Service Technician

Description

FS-Elliott is expanding our Field Service team! We're seeking a skilled Service Technician responsible for equipment installations for the start-up, commission, preventative maintenance, and repair of our centrifugal compressor packages and equipment on-site. Additional responsibilities to provide technical support, training, and feedback related to our machines

This is a hands-on role where technical expertise, a problem-solving mindset, and a strong commitment to safety and customer satisfaction are essential.

Responsibilities

• Performs on-site start-up assistance, overhauls/repairs, maintenance and troubleshooting. Obtains first-hand information when troubles exist. Responsible for implementing corrective steps.
• Provides professional troubleshooting and technical support. Executes assignments with guidance from experienced service persons.
• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times.
• Completes work order forms and other job-related paperwork on a daily basis.
• Reports equipment troubles. Enters such feedback into company databases.
• Presents training programs to channel partners and customers.
• Performs other related duties as assigned by management.

Skills Knowledge and Experience

Education:

• Associate's Degree or equivalent, or three to five years related experience and/or training, or equivalent combination of education and experience.

Required Skills and Competencies:

• Strong problem-solving and process analysis skills.
• Good judgment with the ability to make timely and sound decisions.
• Self-motivated, resourceful, and adaptable; able to work independently while contributing effectively within a team environment.
• Strong customer-centric attitude with a focus on delivering high-quality service.
• Broad understanding of safety, health, and environmental rules, regulations, policies, and procedures.
• Willingness to travel extensively (up to 75%) and work outside of standard business hours when necessary (with appropriate notice).
• Ability to obtain and maintain Unescorted Site Access, including passing a drug screening process.
• Working knowledge of Microsoft Office 365 applications.
• Experience with ERP systems (preferred).
• Strong verbal and written communication skills, including the ability to actively listen and convey technical information clearly and effectively.

About FS-Elliott

FS-Elliott is a global leader in the engineering and manufacturing of oil-free, centrifugal compressors with operations in over 90 countries. Building on a 50-year tradition of excellence, we combine an unwavering commitment to quality with the desire for advancing technology to bring value to our customers, allowing them to increase their productivity and lower system operating costs.