Service Technician

Ready to take your technical skills (electrical & plumbing) on the road with a company that's anything but ordinary? AP is excited to partner with a dynamic organization seeking an experienced Service Technician for a Direct Hire opportunity. This company is on the Rochester Top 100 list! You'll play a key role in keeping concession equipment running smoothly by installing, troubleshooting, and repairing equipment for customers throughout Rochester, Buffalo, Syracuse, Watertown, and Chautauqua. Those with this experience or a maintenance tech who has worked on plumbing, refrigeration, and electrical work will be considered.

Beyond a rewarding career, you'll enjoy an impressive benefits package that includes a 401(k) with company match, discretionary profit sharing, health and dental insurance, life insurance, short- and long-term disability coverage, PTO, and a Monday through Friday schedule from 8:00 AM to 4:30 PM . As a family-oriented company whose mission is to turn the ordinary into the extraordinary, they foster a positive, supportive, and fun work environment where employees are truly valued. Join an amazing team that loves what they do and makes a difference every day!

Responsibilities

• Perform scheduled preventative maintenance to keep equipment running reliably and catch small issues before they become bigger problems.
• Diagnose and repair mechanical and electrical issues to ensure seamless operation.
• Install and remove equipment at customer locations as accounts open, close or change.
• Exhibit exceptional communication and interpersonal skills to deliver a “WOW” experience for customers.
• Document service calls, parts used, and time on-site accurately for scheduling and billing.
• Collaborate with team members to achieve shared goals and uphold safety standards

Education

• EPA refrigeration certification (a plus but not required).

Experience

• Strong mechanical aptitude with light electrical skills (training provided for specialized equipment).
• Basic plumbing skills.
• Excellent troubleshooting and problem-solving abilities.
• Basic computer proficiency.

Knowledge, Skills, Abilities, and Other Characteristics

• A clean NYS driver’s license.
• Physical ability to lift up to 50 lbs.
• Team-oriented mindset with a strong commitment to getting the job done safely and efficiently