Service Technician

Are you a hands-on technical professional looking to grow your career with a global leader in machinery and heavy equipment? We are looking for a Service Technician to join our team in Guyana .

In this role, you will deliver top-tier technical support, preventive maintenance, and basic troubleshooting for our equipment, ensuring high customer satisfaction both in the field and in the workshop.

Key Responsibilities

• Preventive & Corrective Maintenance: Execute scheduled preventive maintenance and perform minor technical repairs on machinery.
• Diagnostics & Troubleshooting: Perform basic technical analysis and root-cause diagnostics on equipment issues, delivering timely solutions on-site or via technical support.
• Reporting & Systems Management: Create accurate field service reports, log work orders, and maintain updated equipment status in our internal CRM/corporate systems.
• Customer Support: Provide initial technical assistance to clients, escalating complex cases to the Lead Service Engineer when necessary.
• Parts & Tools Management: Identify and request required spare parts for service assignments; ensure proper care, calibration, and maintenance of assigned tools, equipment, and service vehicles.

Requirements & Profile

• Education: Technical or Associate Degree in Mechanical, Electromechanical, Automotive, Agricultural Mechanics, or a related field.

• Experience: 1+ year of experience in technical service, maintenance, or repair roles within any of the following sectors:

• Heavy Equipment / Construction Machinery (Yellow Line)

• Automotive Sector

• Diesel Engines & Systems

• Agricultural Machinery

• Technical Skills:

• General knowledge of mechanical, hydraulic, and electrical maintenance.

• Basic proficiency in Microsoft Office (Excel, Word) and willingness to use CRM/work order platforms.

• Soft Skills: Strong customer service orientation, problem-solving mindset, proactive attitude, high organization, and clear communication skills.

• Language: Professional English (spoken and written).