Service Technician

About the role

Tasman Machinery is seeking a Service Technician to join our Melbourne, Australia team on a full-time basis.

Please note this role is for our Melbourne office. This role is for Australia.

Wearebased out of Braeside in Melbourne. We represent many of the world's leading brands of plastics processing machinery, including Sumitomo-Demag injection moulding machines, Aoki injection-stretch-blow machines, SMC extrusion blow moulding machines and Yushin high speed robotics.

This is a key position within our organization, where you will be responsible for providing technical support and maintenance services to our valued clients in the plastics manufacturing industry.

As a Service Technician, you will play an integral role in ensuring our customers receive prompt, professional & friendly service. We pride ourselves on our customer service & support. This role is essential to maintaining Tasman Machinery's reputation for customer satisfaction.

Key responsibilities

1. Diagnose and troubleshoot machinery faults and technical issues reported by clients.
2. Perform preventative and corrective maintenance.
3. Conduct routine inspections and servicing to ensure optimal performance.
4. Install, repair and replace machinery components and parts as required.
5. Respond to service calls in a timely manner and prioritize urgent requests.
6. Maintain accurate service records and documentation for all work completed
7. Provide technical advice and guidance to customers regarding equipment operation and maintenance.
8. Collaborate with the team to coordinate service schedules and workload distribution.
9. Ensure all work is completed to the highest safety and quality standards.
10. Identify opportunities for equipment upgrades or improvements for clients.

What we're looking for

1. Completed apprenticeship or equivalent qualification in a relevant trade, such as mechanical/fitter & turner, electrical or hydraulic engineering.
2. Minimum 2 years of hands-on experience in machinery service and maintenance, or a strong interest in such a role.
3. Strong diagnostic and problem-solving skills with the ability to work independently.
4. Sound knowledge of machinery operation, maintenance principles and safety procedures.
5. Proficiency in reading technical drawings, manuals and service documentation.
6. Excellent communication skills and a customer-focused approach to service delivery.
7. Valid driver's license and ability to travel to client sites as needed,
8. Physical capability to perform manual tasks and work in varied environments
9. Commitment to maintaining high standards of health, safety and environmental compliance
10. Plastics industry experience would be advantageous

What we offer

We offer a competitive salary package commensurate with experience and qualifications. Our team enjoys a supportive work environment. We provide access to ongoing training and upskilling opportunities to keep you current with machinery developments. We also offer a range of benefits designed to support your wellbeing, including flexible working arrangements where possible, and a safe, well-equipped workplace.

About us

Tasman Machinery Pty Ltd is an established provider of plastics machinery across Australia. We pride ourselves on delivering reliable, professional & friendly technical services backed by our world-renowned suppliers. Our mission is to keep our clients' operations running smoothly through expert maintenance and responsive service.

Apply now

If you are an experienced Service Technician looking for a new opportunity with an established, reputable company, we would like to hear from you. Please submit your resume, covering letter and details of your qualifications and experience to Tasman Machinery Pty Ltd. We look forward to meeting motivated individuals who share our commitment to quality customer service.