Service Technician

Simpson Chevrolet of Garden Grove is looking for a qualified GM Service Technician to join our growing team. This is a great opportunity to work closely with a team of dedicated professionals. If you want to be a part of a team that goes above and beyond, we welcome you to apply.

We offer an excellent benefits package (medical, dental and vision), paid sick and vacation days, 401k, employee discounts (sales, service and parts), and a great working environment.

Responsibilities:

· Correctly troubleshoot customer concerns using the latest administrative and technical tools provided

· Ensure that common courtesy is shown toward all customers you come into contact with

· While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged

· Keep up to date with all technical publications

· Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time

· Address all original customer concerns before moving onto additional sales

· Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation

· Ensure the customers vehicle is returned as clean, or cleaner than when it arrived

· Participate in any Factory, or in-house sponsored training programs

· Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy

· Perform any other duties assigned by the Service Manager and Director of Service

· Always come to work on time, ready to work, and in a clean uniform

Qualifications:

· Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models

· Professional appearance and work ethic

· Great attitude with a high-energy personality

· Superior customer service skills

· Ability to read and comprehend instructions

· Ability to exercise good judgment

· Valid driver's license and good driving record

· High school diploma or equivalent

· Must have technical aptitude displayed by ASE certification

· Technical or trade school degree preferred

Job Type: Full-time

Pay: $35.00 - $50.00 per hour

Work Location: In person