Service Technician

Service Technician – Full Time (40 Hours per Week)

Location: New Zealand (nationwide travel required) Company: MULTIVAC New Zealand

About MULTIVAC

MULTIVAC is a global leader in processing and packaging solutions, supporting industries including food production, healthcare, and industrial manufacturing. MULTIVAC New Zealand delivers nationwide technical service and support, helping customers maximise equipment performance and operational efficiency.

About the role

We are seeking a highly skilled Service Technician to join our nationwide Service Department. This role is critical to supporting the installation, commissioning, servicing, and maintenance of specialised processing and packaging equipment.

This is a permanent, full-time position (minimum 40 hours per week). The role requires flexibility, including regular travel, occasional weekend work, and the ability to respond to urgent service requirements.

Key responsibilities

• Install, commission, and maintain advanced processing and packaging machinery
• Diagnose and resolve complex electrical, electronic, and mechanical faults
• Perform preventative maintenance, servicing, rebuilds, and equipment upgrades
• Interpret electrical and pneumatic schematics at a component level
• Provide remote and on-site technical support to customers
• Deliver operator and maintenance training to customer personnel
• Ensure compliance with health and safety regulations and company policies
• Maintain accurate service records and reporting
• Travel throughout New Zealand (and occasionally internationally if required)

About you

• A current Electrician's Licence, OR a trade qualification as a Fitter/Mechanic with a Restricted Electrical Licence.
• A minimum of 3+ years' relevant industry experience, ideally including exposure to MULTIVAC, Handtmann, or similar high-speed processing and packaging equipment
• Proven electronics competency and hands-on experience with PLC-controlled systems
• Ability to interpret electrical and pneumatic drawings at a component level
• A full clean and current driver's licence or the ability to obtain one
• Strong communication and customer service skills
• A flexible approach, with willingness to travel regularly, work varied hours, and respond to breakdowns at short notice
• Experience servicing food processing or packaging equipment (preferred)
• Knowledge of motor control systems, servomotors, and drive technologies (preferred)
• Background in field service or industrial maintenance environments (preferred)

Remuneration & Benefits

• Salary: $85,000 – $100,000 NZD per annum, depending on experience and qualifications
• Company vehicle: Fully maintained vehicle provided
• Tools of trade: Laptop and mobile phone
• KiwiSaver: Employer contribution of 9% (for eligible employees)
• Insurance: $400,000 NZD Life and Total & Permanent Disability (TPD) cover

Why Join MULTIVAC?

This is an opportunity to work with industry-leading technology in a critical, hands-on role supporting key sectors across New Zealand. Your expertise will directly contribute to maintaining efficient, safe, and high-performing production environments for our customers.

PLEASE NO RECRUITERS REQUIRED