Service Technician

Atherton is a leading Australian manufacturer, installer and service provider of infection control and sterilisation equipment used throughout hospitals, healthcare facilities, laboratories and research environments. Due to continued growth, we are seeking a motivated and mechanically minded Field Service Technician to join our Perth-based service team.

This is an excellent opportunity for a qualified tradesperson or experienced service technician looking for a varied, hands-on role with strong technical support and ongoing training.

Working across Melbourne's western suburbs and regional Victoria, you will be responsible for servicing, maintaining, troubleshooting and installing specialised equipment that plays a critical role in healthcare and infection prevention.

What We Offer

• Competitive salary plus superannuation
• Company vehicle and fuel card
• Mobile phone, laptop and company credit card
• Comprehensive product and technical training
• Ongoing professional development
• Nine-day fortnight with an RDO every second week
• Paid overtime opportunities when required
• Supportive team environment with strong technical backup
• Stable long-term career with an ISO-certified Australian company

About the Role

Reporting to the locally based Service Manager, you will provide preventative maintenance, breakdown support, installation and commissioning services to customers across Western Australia.

Key responsibilities include:

• Conducting preventative maintenance on sterilisation and infection control equipment
• Diagnosing faults and performing repairs in the field
• Installing, commissioning and validating new equipment
• Responding to emergency call outs and on-call service requests as rostered
• Maintaining accurate service records and documentation
• Managing vehicle inventory and spare parts stock
• Building positive relationships with customers and providing exceptional service
• Travelling throughout metropolitan and regional areas as required

About You

To be successful in this role, you will have:

• A trade qualification or strong technical background in mechanical, electrical, maintenance or service-related industries
• A Restricted Electrical Licence or the ability to obtain one
• At least two years' experience in troubleshooting and fault finding
• Strong mechanical aptitude and problem-solving skills
• The ability to read and interpret technical manuals, drawings and schematics
• Excellent communication and customer service skills
• A current Australian driver's licence
• A willingness to travel to regional areas when required
• The ability to obtain and maintain a National Police Check and Working with Children Check

Experience within the medical equipment, healthcare, manufacturing or industrial service sectors will be highly regarded but is not essential. We provide comprehensive training to ensure your success in the role.

Why Join Atherton?

At Atherton, we recognise that our people are critical to our success. We are committed to providing a safe, supportive and rewarding workplace where employees are encouraged to develop their skills, contribute ideas and build long-term careers.

If you are a hands-on technician who enjoys solving technical problems, working independently and delivering outstanding customer service, we would love to hear from you.

Apply Now

Please submit your current resume together with a brief cover letter outlining your relevant skills and experience.

Applications will be reviewed as they are received, and interviews may commence prior to the closing date.

Applicants must have unrestricted working rights in Australia.

Atherton is an equal opportunity employer and values diversity, inclusion and respect in the workplace. We encourage applications from candidates of all backgrounds who meet the requirements of the role.