Service Technician

Service Technician

Locations: Cincinnati, OH | Columbus, OH | Dayton, OH

Are you a skilled problem-solver who enjoys figuring out how things work and getting customers back up and running? As a Service Technician with Commercial Parts & Service (CPS), you’ll troubleshoot, repair, and maintain commercial foodservice equipment while delivering the professional, dependable service our customers count on.

This role combines technical expertise with customer service. You’ll diagnose equipment problems, determine effective solutions, help customers make informed repair-or-replace decisions, and document the work performed.

Key Responsibilities

Diagnose & Repair Equipment

• Troubleshoot, repair, and service commercial refrigeration and/or cooking equipment, working independently or as part of a technician team.
• Read and interpret wiring diagrams and schematics to identify equipment issues and determine appropriate repairs.
• Perform inspections and diagnostic work to identify maintenance needs and help ensure commercial foodservice equipment operates properly.

Deliver Exceptional Customer Service

• Communicate professionally with customers about equipment issues and available solutions.
• Assist customers in making informed repair-or-replace decisions with creativity and integrity.
• Provide information needed to develop estimates for equipment repair or replacement.

Document Your Work

• Complete written work orders that clearly describe equipment issues, work performed, and the service solution provided.
• Maintain accurate service documentation to support effective communication with customers and the CPS team.

Work Safely & Professionally

• Promote a safe working environment and follow established safety procedures.
• Represent CPS professionally while working at customer locations and alongside other technicians.

Required Qualifications

• A valid driver’s license.
• Ability to read and understand wiring diagrams and equipment schematics.
• Ability to troubleshoot and repair commercial refrigeration and/or cooking equipment.
• High school diploma or equivalent job experience.

Preferred Qualifications

• Electrical, Gas, Steam, Refrigeration, and/or HVAC licensing or certification.

Physical Requirements

• Ability to regularly exert up to 50 pounds of force and frequently exert up to 100 pounds of force.
• Ability to climb and work from ladders and to stoop, kneel, crouch, twist, and grasp as necessary to perform the essential functions of the position.

What CPS Provides

• Paid time off.
• Health, vision, and dental plan.
• Disability and life insurance.
• 401(k) with company match.
• Company vehicle, cell phone, uniforms, and gas card.
• Paid industry and factory training.
• Opportunities for additional income through after-hours and weekend work.
• Profit Sharing Program.

About CPS

Commercial Parts & Service, Inc. has served the commercial foodservice industry since 1972. Built on a legacy of integrity, commitment, teamwork, and innovation, CPS provides commercial food equipment service, repair, and parts support throughout Ohio.

As a family-owned company, we believe great service starts with great people. We provide an environment where employees can develop their skills, contribute to the success of the organization, and build rewarding careers.

Commercial Parts & Service, Inc. is an Equal Opportunity Employer.