Service Technician

Position: Service Technician

Location: Office-based with travel (20–30%)

Department: Technical Service

‍Reports To: Technical Service Manager

Employment Type: Full-time | Hourly | Non-Exempt

Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology? We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you!

As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.

What You’ll Be Doing:  Repairing, modifying, testing, and installing complex industrial equipment

 Handling customer service requests and technical support inquiries

 Logging and managing service calls, orders, and customer data

 Keeping detailed records in our ERP and service databases

 Preparing reports and documentation with precision and timeliness

 Coordinating travel and visiting customer sites across the U.S. and abroad

 Collaborating with teams to solve real-world technical challenges

 Taking on additional technical and service-related tasks as needed

What You Bring to the Table (aka Minimum Requirements):  Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience

 2+ years in an industrial/technical environment

 Working knowledge of PLCs, electronics, and printed circuit board diagnostics

 Strong computer skills, including databases, Microsoft Office, and ERP software

 A passion for learning new tools, systems, and technologies

 Great communication skills — written, verbal, and in front of a group

 Valid driver’s license and the ability to travel internationally (passport-ready)

Bonus Points If You Can:  Troubleshoot advanced control systems

 Analyze technical data and present it in charts or reports

 Work independently and think critically to solve complex problems

What It’s Like Working Here:  Office-based environment with occasional visits to the manufacturing floor

 Quiet, professional setting with a collaborative team culture

 20–30% travel to support our amazing customers — both domestic and international

 Light physical activity may be required (some lifting, bending, stair-climbing)

Why Join Us?  Competitive hourly pay

 Opportunities for growth and advancement

 Be part of a company that values innovation, reliability, and people

 Work with state-of-the-art equipment and a supportive technical team

️ If you’re ready to put your technical skills to work in a rewarding and dynamic role — apply now and let’s build something great together!