Service Technician

Datacolor , a global leader in color management solutions, provides software, instruments and services to improve the precision, performance and efficiency of your color workflow. For over five decades, Datacolor has earned our reputation as a trusted leader by delivering unmatched capabilities that rapidly address the full spectrum of color challenges in textile and apparel, paint and coatings, automotive, plastics, photography and videography, and other industries.

Our global teams provide sales, service and support in over 100 countries throughout Europe, the Americas and Asia. For more information, visit www.datacolor.com

Join our Datacolor Techkon Germany Team as an Inhouse service technician based in Königstein im Taunus, Germany .

Position Summary:

The Inhouse Service Technician is responsible for the inspection, repair, testing, and preparation of Datacolor Techkon products and accessories. The role ensures high-quality service, accurate diagnostics, and customer satisfaction while supporting continuous improvement of products and processes.

Essential Duties and Responsibilities :

• Checking devices and entering data for cost estimates
• Repairing equipment and accessories, including updating hardware and firmware to the current series version
• Testing devices for functionality and compliance with specifications
• Preparing repaired devices and spare parts for shipment
• Communicating with customers in case of unclear complaints
• Reporting missing accessories or unclear issues to the Production Manager, Technical Support, or Order Processing Department
• Maintaining OEM customer complaint databases and creating related error reports
• Entering error causes in the evaluation list and reporting serial issues to production management when detected
• Contributing suggestions for improvement to enhance product or process quality

Experience & Qualifications:

• Completed training in electronics, mechatronics, or a related technical field
• Experience in precision engineering, troubleshooting, and repairs
• Independent, solution-oriented, and quality-conscious way of working
• Flexible, resilient, and quick to grasp new information
• Reliable team player with strong communication skills
• Good command of German (spoken and written) and solid English skills

Location:

Based in Germany, Königstein im Taunus

Your benefits:

Datacolor is committed to rewarding your dedication with an attractive compensation package. We offer an environment that fosters personal and professional growth, where your ideas matter. Our flat hierarchy ensures easy access to everyone, promoting collaboration and innovation.

Our Core Values

Learn, understand and live the Datacolor Core Values of Customer Focus, Execution, Ownership, Team Work, Learning, Ethics, and Passion.

Our Core Competences

We believe Communication, Adaptability and Problem Solving are core competencies that all our employees consistently demonstrate.

Interested

• Want to work in a company focused on innovative color management solutions?
• Looking for flexibility and autonomy in a global and diverse company?
• Want to be able to make daily connections with people all over the globe?
• Do you want to work in an open and informal atmosphere where your personal input is valuable?

Do not hesitate and join Datacolor if the answer is yes!

Apply through www.datacolor.com/careers

Please submit your resume in English.

Datacolor is an Equal Opportunity Employer.

Notice: Datacolor never asks for personal or financial information via social media and does not contact candidates through private messages on messaging platforms. All official recruitment communications are conducted through our corporate email addresses and career website.