Service Technician

General Service Technician- B Class

About Greenbrier Automotive Group

At Greenbrier Automotive Group, we’re proud to be the automotive home for drivers across West Virginia and the surrounding communities. Our team delivers an unmatched experience. With competitive pricing, exceptional service, and a customer-first culture, we give every guest a reason to choose Greenbrier.

We’re not just focused on great vehicles; we’re committed to creating a great place to work. Our team enjoys:

• Health Coverage – Comprehensive medical, dental, and vision plans
• Life & Accidental Death Insurance – Added financial protection for you and your family
• Retirement Savings Plan – Company-supported planning for your future
• Paid Vacation Time – Generous time off to rest and recharge
• Paid Holidays – Enjoy major holidays off, and we’re closed on Sundays
• Work–Life Balance – A collaborative, supportive culture that values your time and creativity

If you want to grow with a dealership that values people as much as performance, you’ll feel right at home here.

About the Role

The General Service Technician is an experienced technician capable of diagnosing and repairing most vehicle components with minimal supervision. This role maintains high-quality work, follows manufacturer standards, and supports apprentice technicians while ensuring exceptional customer satisfaction.

Key Responsibilities

• Perform all work on repair orders efficiently and accurately in accordance with dealership and factory standards
• Diagnose and repair most vehicle malfunctions
• Communicate with the parts department to obtain required parts
• Save and tag parts under warranty or as requested by customers
• Examine vehicles for additional safety or service needs and communicate findings to the service advisor
• Notify service advisor if work outlined is unnecessary or cannot be completed within promised time
• Document all work performed and recommended on repair orders
• Road test vehicles when required or refer to test technician
• Participate in manufacturer-sponsored training programs, schools, and events
• Keep current on manufacturer technical bulletins
• Supervise apprentice technicians as assigned
• Report machinery defects or malfunctions to supervisor
• Ensure vehicles are kept clean and notify service advisor of any issues affecting appearance or condition
• Maintain a neat and organized shop area
• Maintain accountability for dealership-owned tools and manuals, returning them properly and in good condition
• Comply with federal, state, and local regulations (e.g., hazardous waste disposal, OSHA Right-to-Know)
• Operate all tools and equipment safely and report any safety concerns immediately
• Perform other duties as assigned

Qualifications

• Previous experience as a Technician or equivalent
• Strong diagnostic and repair skills across most vehicle systems
• Ability to work independently with minimal supervision
• Leadership or mentoring ability for apprentice technicians a plus
• Knowledge of manufacturer standards, technical bulletins, and service procedures
• Excellent communication, problem-solving, and organizational skills
• Professional appearance and demeanor

Work Environment

Dealership service shop environment with exposure to noise, chemicals, and moving vehicles. Frequent interaction with technicians, parts personnel, service advisors, and management.

Equal Opportunity Employer

Greenbrier Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.