Service Technician

Key Responsibilities:
Perform servicing, maintenance, and installation of pump systems according to manufacturer specifications and company standards.

Diagnose pump system issues, troubleshoot problems, and implement effective solutions.

Conduct routine inspections and preventive maintenance of pumps to ensure optimal performance and longevity.

Assist in the testing and commissioning of new pump installations.

Maintain accurate service records, including work performed, materials used, and time spent on each job.

Drive to customer locations in a safe and responsible manner, adhering to all traffic and company regulations.

Ensure proper handling and storage of equipment and materials used during service calls.

Provide technical support and advice to customers on pump system operation and maintenance.

Collaborate with other team members and departments to enhance service quality and customer satisfaction.

Adhere to health and safety guidelines and regulations at all times.

Requirements

Education:
NITEC, Higher NITEC, Diploma in Mechanical/Electrical Engineering, or equivalent.

Experience:
Minimum of 2 years of experience in pump systems and/or water tank maintenance is preferred.

Technical Skills:

• Knowledge of various pump types (e.g., centrifugal, submersible, diaphragm).
• Familiarity with water tank systems, valves, and piping.
• Proficiency in diagnosing mechanical and electrical faults.

Other Skills:

• Ability to interpret technical drawings and manuals.
• Good communication and interpersonal skills for client interaction.
• Strong problem-solving abilities and attention to detail.