Service Technician

Overview
Testo is a world leader in the design, development and manufacture of portable test and measurement instrumentation. Backed by nearly 70 years of measuring engineering experience our mission is to provide the best quality, service, and value in the industry. Testo is a major supplier to HVAC/R engineers, industrial, food & pharmaceutical companies in the UK & Ireland.

We are looking for a practical, enthusiastic, and motivated individual to join our Aftersales Service Centre as a Service Technician.

This is an excellent opportunity for someone who enjoys working with their hands, has a keen interest in technical products, and is eager to learn new skills. Previous experience in a service, repair, or engineering environment would be beneficial but is not essential, as full training will be provided.

Working as part of a friendly and supportive team, you will assist with the assessment, servicing, calibration, and repair of a variety of Testo products whilst learning from experienced colleagues.

The Role & Responsibilities

Key responsibilities include but are not limited to:

• Assist with the assessment, repair, and quotation of service jobs.
• Calibrate Testo and non-Testo equipment, including flue gas analysers (full training provided).
• Diagnose basic faults and assist with equipment repairs.
• Prepare completed jobs for dispatch to customers.
• Support colleagues in ensuring service department targets and customer service standards are achieved.
• Maintain high levels of accuracy and attention to detail in all work completed.
• Assist customers over the phone and at the service counter with basic product and service enquiries.
• Help maintain an organised workshop and stock area.
• Assist with goods inspections and stock movements when required.
• Support mobile calibration activities, which may occasionally involve overnight stays.
• Complete online training modules and actively participate in ongoing development opportunities.

The Candidate

We are looking for someone who:

• Has a positive attitude and a willingness to learn.
• Enjoys practical, hands-on work.
• Is confident using tools and equipment.
• Has an interest in engineering, electronics, mechanics, or technical products.
• Works well as part of a team.
• Is reliable, organised, and takes pride in their work.
• Is keen to develop new skills and build a long-term career.
• Has good communication skills and enjoys helping customers and colleagues.

Whether you have previous technical experience, have completed a college course, enjoy repairing things in your spare time, or are looking to start a career in a technical environment, we'd love to hear from you.

Key Skills & Experience

Essential

• Good practical aptitude and problem-solving skills.
• Comfortable working with hand tools and technical equipment.
• Basic IT skills.
• Ability to follow instructions and procedures accurately.
• Strong attention to detail.
• Full UK driving licence and access to your own transport.

Desirable

• Experience in a service, repair, maintenance, assembly, production, or engineering environment.
• An engineering, mechanical, electrical, or technical qualification.
• Experience repairing, maintaining, or assembling equipment.
• Customer service experience.

If you're practical, enjoy working with tools, and are looking for an opportunity to learn and develop within a successful technical business, we'd love to hear from you.

Benefits & Additional Information:

• Full product and technical training.
• Opportunities for career development and progression.
• Supportive and collaborative working environment.
• 20 days annual leave plus Bank Holidays.
• Additional 3 days leave at Christmas
• Birthday ‘day’ off
• Group Personal Pension Plan (5% Employer 3% Employee)
• Group Life Assurance & Group Income Protection
• Employee Assistant Programme
• Free Onsite Parking
• Early finish on Fridays.
• Christmas shutdown between Christmas and New Year.Supportive and collaborative working environment.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Location:

• Bordon GU35 (preferred)

Work Location: In person