Service Technician

About us

Barracuda is a small business in Austin, TX. We are professional, agile and we need competent workers to help our growing business.

Our work environment includes:

• Growth opportunities
• Casual work attire
• On-the-job training
• Flexible work environment

Duties:

• Perform maintenance and repair services on various types of computer systems and equipment.

• Conduct field service visits to diagnose and troubleshoot issues with equipment.

• Comfortable regularly moving equipment with a dolly and transporting equipment with a truck and trailer.

• Comfortable with the occasional out of town trips.

• Maintain accurate records of service performed and parts used.

• Provide excellent customer service and ensure customer satisfaction with every service call.

Requirements:

• **Proven experience as a Service Technician or similar role.**
• Basic knowledge of computer repair preferred.
• Proficient in diagnosing and troubleshooting equipment malfunctions.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Valid driver's license with a clean driving record.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Job Type: Full-time

Pay: From $25.00 per hour

Work Location: In person