Service Technician cum Admin

This position combines hands-on technical service with administrative support. The successful candidate will install and maintain automatic lubrication systems, support customers on-site, maintain accurate records and assist with daily office operations. We are looking for a responsible, dependable and disciplined individual who takes ownership of assigned work and maintains reliable attendance.

Job Responsibilities:

1. Install, set up, test, operate, inspect, troubleshoot, service and repair automatic lubrication systems and lubricators, including drilling, hose routing and basic wiring work.
2. Apply lubricants, including oils and greases, to machinery and equipment in accordance with manufacturer guidelines and customer requirements.
3. Provide technical assistance during customer visits and communicate observations clearly to the customer and person in charge.
4. Maintain accurate records of installation work, lubrication schedules, inspection findings, service activities and corrective actions.
5. Report technical findings, work progress and unresolved issues promptly to the supervisor or person in charge.
6. Perform general administrative duties, including preparing and following up on quotations, processing orders and maintaining customer records.
7. Assist with stock checking, documentation and coordination between the office, warehouse, service team and customers.
8. Carry out any other reasonable duties and responsibilities assigned by the immediate supervisor.
9. Prepare and maintain documents, reports and records accurately in accordance with company procedures.

Job Requirements:

• SKM, Diploma or Degree in a relevant field. SKM certification will be an added advantage.
• Strong technical aptitude, practical problem-solving ability and attention to detail.
• Willingness to learn both the technical and sales-support aspects of the business. Training will be provided.
• Physically capable of performing fieldwork, including lifting, drilling and installation tasks.
• Possess a valid driving license and be willing to travel for customer visits and on-site assignments.
• A responsible, dependable and disciplined individual who takes ownership of assigned duties and completes work within the required timeframe.
• Good punctuality and a consistent attendance record are essential.
• Able to work independently and as part of a team, follow instructions carefully and communicate work progress clearly