Service Technician I

Start or Grow Your Career in Industrial Equipment Service

Maddox Air Compressor is hiring a dependable, mechanically inclined Service Technician I to join our Service Department. You will work directly with customers and learn alongside experienced Service Technician II team members while installing, maintaining, troubleshooting, and repairing industrial air compressors and related equipment. This full-time, hourly position is ideal for someone who enjoys hands-on work, practical problem-solving, and delivering excellent customer service.

What You’ll Do

· Travel to customer locations, including manufacturing, construction, education, and hospital sites, to install, maintain, and repair equipment.

· Assist with compressors, vacuum pumps, dryers, reciprocating and rotary screw equipment, plumbing and electrical connections, system start-up, diagnostics, troubleshooting, and preventative maintenance.

· Work alongside experienced technicians on complex service calls while developing additional technical skills through hands-on mentoring and training.

· Communicate with customers to confirm appointments, answer questions, explain equipment operation and maintenance, address concerns, and support a positive service experience.

· Diagnose equipment issues, identify faulty components, and complete repairs or replacements using appropriate tools and techniques.

· Document service calls, repairs, maintenance, customer approvals, and recommended solutions in company-designated systems.

· Follow applicable safety procedures and maintain required training and certifications.

· Help keep assigned company vehicles, tools, and equipment in safe, reliable working order.

What You Bring

· Working knowledge of mechanical, electrical, or electronic systems.

· Strong diagnostic, troubleshooting, and problem-solving abilities.

· Clear communication skills and a commitment to excellent customer service.

· Ability to collaborate with other technicians and follow direction from the Service Manager.

· Physical stamina for hands-on field work and lifting.

· Comfort using Microsoft Word, Excel, and Outlook.

· Ability to provide standard personal tools for service work; the company provides specialty or unique tools.

· Experience with project management or CRM technology; ECI Vision and a remote field service app is a plus.

Preferred Experience

Experience working with compressors, vacuum pumps, dryers, reciprocating and rotary screw equipment, plumbing or heating installation, equipment start-up, troubleshooting, or system maintenance—is preferred. Other mechanical and equipment repair helpful.

Ready to Apply?

Bring your technical aptitude, problem-solving skills, and commitment to customer service to Maddox Air Compressor. Apply today for the full-time, hourly Service Technician I position.

Pay: $22.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person