Service Technician Level 1

Service Technician – Level 1

Flynn Arby's | Field Support Center

Company Background – Flynn Group

Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group is the largest franchise operator in the world and one of the largest restaurant operators in the United States. Flynn Group owns and operates restaurants and fitness clubs across iconic brands including Applebee’s, Arby’s, Taco Bell, Panera, Pizza Hut, Wendy’s, Planet Fitness, and 7 Brew, with operations throughout the United States and Australia.

At Flynn Group, our people are at the heart of everything we do. Our continued growth creates opportunities for team members to expand their experience, take on new responsibilities, and build meaningful careers.

About Flynn Arby's

Flynn Arby's is a leading franchisee within the Arby’s system and part of Flynn Group. Our teams support hundreds of Arby’s restaurants across multiple states, helping ensure our restaurants are safe, functional, and ready to provide a great experience for our guests and team members.

More information is available at www.flynn.com/arbys.

Position Overview

Flynn Arby's is seeking a Service Technician – Level 1 to support restaurant locations throughout the region. This position is responsible for the installation, maintenance, troubleshooting, and repair of restaurant facilities and equipment, including HVAC/R systems, cooking equipment, refrigeration units, lighting, warming cabinets, and other building systems. The role will also perform minor plumbing, electrical, and general construction repairs as needed.

This is a field-based position requiring 100% travel within the assigned region . Candidates must also be available to work varied shifts, including weekends and holidays, based on restaurant accessibility and business needs.

Position Responsibilities

• Respond to service requests and troubleshoot, diagnose, and repair equipment in accordance with manufacturer, warranty, and industry standards.
• Perform maintenance and repairs on HVAC/R systems, cooking equipment, refrigeration units, lighting, warming cabinets, and other restaurant equipment.
• Complete minor plumbing, electrical, and general construction repairs.
• Communicate with the Maintenance Supervisor and restaurant management regarding service needs and repair status.
• Inspect equipment and determine appropriate repairs or replacements.
• Perform routine preventive maintenance to help minimize equipment downtime.
• Respond to emergency maintenance requests as needed.
• Follow all company safety policies, procedures, and applicable regulations.
• Maintain accurate and timely documentation of completed work.
• Perform additional duties as assigned based on business needs.

Skills & Requirements

• HVAC certification with 5+ years of related experience .
• EPA Certification required.
• Must be at least 21 years of age.
• Must be legally authorized to work in the United States.
• Working knowledge of basic tools, meters, and diagnostic equipment.
• Ability to troubleshoot and repair restaurant facility and equipment issues.
• Must successfully complete required pre-employment screening, including a DOT drug screen, fit-for-duty physical, criminal background check, and Motor Vehicle Record review, as permitted by applicable law.
• Must maintain an acceptable driving record.
• Ability and willingness to travel throughout the assigned region.
• Ability to work varied shifts, weekends, holidays, and respond to emergency service needs when required.

Physical Requirements

This position requires the ability to:

• Bend, stoop, lift, push, and pull throughout the workday.
• Lift and carry 50+ pounds .
• Climb ladders and safely perform rooftop work.
• Work both indoors and outdoors.
• Work in varying weather conditions, including extreme heat and cold.
• Safely perform the essential functions of the position with or without reasonable accommodation.

Why Work for Flynn Arby's?

At Flynn Arby's, we believe our people are the key to our success. We offer a variety of benefits and perks designed to support and empower our team members while providing opportunities to learn, grow, and build a career within the world's largest franchise operator.

As part of Flynn Group, you'll join an organization that values its people, encourages professional development, and creates opportunities for growth across a large and diverse organization.

Flynn Group is an Equal Opportunity Employer committed to a diverse and inclusive workplace.