Service Technician Level 2

Position Summary:

Provide expert service, preventive maintenance, diagnostics, and repairs on heavy machinery—both in-shop and at customer job sites. When not working independently, will be the lead technician on the jobsite, training and mentoring other technicians.

Key Responsibilities:

Preventive Maintenance & Repair

• Perform routine inspections, service, and repairs of heavy machinery (hydraulic, diesel, electrical, mechanical systems) to maintain equipment reliability.

Equipment Expertise

• Be subject matter expert on the wide variety of different machines and brands we offer and attend training sessions on new equipment as well as refresher training sessions.

Diagnostics & Troubleshooting

• Use diagnostic tools to identify issues in engines, hydraulics, electronics, and powertrains; disassemble, replace parts, reassemble, and test for compliance.

Field & Shop Support

• Travel to job sites as scheduled or on-call to install, inspect, and troubleshoot equipment; maintain service vehicles and shop tools.

Supervision and Mentorship

• Lead or mentor other technicians, providing guidance on complex repairs and ensuring quality control

Customer Interaction

• Provide on-site training and technical support to operators, handle service calls, communicate repair status, and ensure customer satisfaction.

Parts Management & Documentation

• Order parts, track usage, and complete detailed work orders, service logs, and billing paperwork

Safety & Compliance

• Adhere to OSHA, DOT, MSHA, PPE, and HAZMAT standards; maintain clean and safe workspaces, and ensure proper handling of fuels and fluids.

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person