Service Technician / Maintenance Engineer (PLC, Rotated Shift)

Job Overview

We are looking for a hands-on and technically skilled Maintenance Engineer to support the installation, maintenance, and repair of InstaChef's smart vending machines and related equipment across Singapore.

The ideal candidate should have practical experience in air-conditioning and refrigeration systems, welding, and mechanical and electrical troubleshooting. You will be responsible for ensuring machine reliability, minimizing downtime, and supporting continuous improvements to equipment performance.

Responsibilities

• Install InstaChef vending machines, ensuring proper connection of electrical, mechanical, and network components.
• Perform tests on machines after installation to verify they are fully operational and meet all functional specifications.
• Conduct regular maintenance and servicing of machines to ensure optimal performance, including cleaning, calibration, and replacing worn-out parts.
• Diagnose and repair mechanical, electrical, and software issues in a timely manner to minimize service disruption.
• Maintain accurate records of repairs, maintenance schedules, and electrical system inspections.
• Use diagnostic tools and procedures to identify issues with vending machines, such as mechanical jams, electrical faults, or software errors.
• Improve vending machines’ performance and efficiency by providing effective troubleshooting and engineering support for operations.
• Perform upgrades to hardware and software as needed.
• Provide effective solutions for breakdowns or malfunctions and perform emergency repairs when necessary.
• Maintain an inventory of spare parts and tools, ensuring availability of key components needed for repairs. Order necessary parts and equipment as needed.
• Provide on-site technical support and respond to service requests promptly.
• Provide assistance to customer service team with remote problem resolution on order issues.
• Provide assistance on customer order issues and enquiries. Process refunds for customers if needed.
• Support daily distribution operations. Assist supply chain in replenishment of company products.
• Meet set productivity and goals. Work to improve and increase customer satisfaction.
• Must be able to understand simple electrical schematics and floor plans.
• Carry out electrical works include the laying of cables, trunking, conduits & installation of electrical components.
• Adhere to all safety protocols and guidelines during installation, repair, and maintenance activities.

Requirements

• NITEC, Higher NITEC, Diploma, or equivalent qualification in Mechanical, Electrical, Mechatronics Engineering, or related disciplines.
• 1–3 years of relevant hands-on experience in equipment maintenance, automation systems, or technical servicing.
• Hands-on experience or technical knowledge in welding and metal fabrication.
• Experience in air-conditioning, refrigeration, or HVAC systems, including basic troubleshooting and maintenance.
• Basic knowledge of PLC, electrical systems, and mechanical troubleshooting.
• Ability to read and understand basic electrical schematics and technical drawings.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work independently and collaboratively in a team.
• Self-motivated, resourceful, and willing to learn.
• Able to work rotating shifts, including night shifts.
• Candidates who can start at short notice are preferred.