Service Technician - Mid Level

Service Technician – Mid Level

Job Type: Full-Time, Hourly

Reports To: Service Manager or General Manager

Position Overview

The Entry Level Service Technician supports trailer repair and maintenance work under the guidance of experienced technicians and store leadership. This role is designed for mechanically inclined individuals who want to build hands-on skills in trailer repair while learning proper processes, safety standards, and documentation.

This position is ideal for someone early in their technical career who takes pride in doing things the right way, shows up consistently, and wants to grow into a more advanced technician role over time.

Key Responsibilities

• Assist with mechanical, electrical, brake, axle, and wiring repairs under supervision
• Perform basic inspections and identify obvious wear or safety issues
• Support installation of parts, accessories, and equipment
• Help prepare trailers for customer pickup and service completion
• Maintain a clean, organized, and safe work area
• Follow all safety procedures and use required PPE

Learning and Skill Development

• Learn to read and follow work orders accurately
• Develop diagnostic skills with guidance from senior technicians
• Participate in onthejob training and technical skill development
• Learn proper documentation practices for completed work
• Build familiarity with trailer systems, tools, and shop equipment

Workflow and Team Support

• Communicate job status and questions clearly to store leadership
• Request parts and supplies as directed
• Support shop organization and help keep work moving efficiently
• Assist teammates as needed to meet daily service demands

Qualifications

• Mechanical aptitude and interest in handson repair work
• Prior experience as a helper, lube tech, shop assistant, or similar role is a plus
• Willingness to learn trailer systems including wiring, brakes, axles, and suspensions
• Dependable work habits and strong attention to safety
• Ability to lift and move heavy equipment as needed
• Valid driver’s license required

Why Work at Nationwide Trailers

Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores provide structure, training, and clear expectations so team members can grow their skills and build long-term careers.

Pay Structure

Hourly pay based on experience and skill level, with overtime eligibility and participation in a monthly, department-based performance bonus. Opportunities to grow compensation increase as skills, responsibility, and proficiency develop.

About Nationwide Trailers LLC

Nationwide Trailers is one of the nation’s largest independent trailer retailers, operating 11 stores across 4 states and continuing to grow. We sell quality, reliable trailers and support our customers with a strong parts business and full-service repair operations. We serve contractors, small businesses, fleet operators, and professional drivers who rely on dependable equipment and knowledgeable support. As a family-owned company, we focus on doing right by the customer, supporting our teams, and building a business people are proud to be part of.